About

OUR VALUES

Chris Stokes founded the Penticton Physiotherapy & IMS Clinic in 2014 when he moved to Penticton with one thing in mind: to provide the highest level of physiotherapy care for the people of Penticton.

To do this, he knew that he had to meet three core standards: 

  • Putting his patients first
  • Providing the most up to date care available to them
  • Bringing together the best professionals in the area to provide their services

OUR FAMILY

When you come for an appointment at the Penticton Physiotherapy & IMS Clinic, we welcome you in like family and our goal is to make you feel at ease during your visit. We get to know you as a person, find out how you tick, and encourage you to share your goals with us. 

We provide one-on-one physiotherapy care so you’ll never feel rushed out the door, and we are able to direct bill your insurance plan to save you the hassle after the appointment. With our online booking system, you can book, modify or cancel your appointment at any time of day, from the comfort of your own home.

Since opening in 2014, we have helped over a thousand people overcome pain, disability, and injury in the South Okanagan area, and strive to be one of the leading physiotherapy providers in British Columbia. We are the only multi-disciplinary physiotherapy clinic in Penticton, providing Registered Massage Therapy, Athletic Therapy, Kinesiology and Personal Training alongside Physiotherapy services.  This allows us to serve you better and be your one stop shop for all your healthcare needs.

IMPORTANT NOTICE

Dear friends,

As you will be aware, we are in the middle of a public health emergency due to the ongoing coronavirus/ COVID-19 pandemic. Following strong recommendations from both the College of Physical Therapists of British Columbia and the Canadian Physiotherapy Association in the last 24 hours, we have made the difficult decision to close our clinic until March 31st 2020. We believe that this is the ethically and socially responsible action to help ‘flatten the curve’ of the virus. We are trying to do our part to help take the pressure off the already overloaded Penticton Regional Hospital by preventing further spread.

Please note, we have NOT had any confirmed cases of COVID-19 in our clinic. You can still book appointments with us for March 31st & onward, either on the phone at 250-493-1152 or on our online booking portal, located at the top of each of our webpages.

We understand that this may be an inconvenience, but we hope you can understand our decision in this unprecedented time. We will be working behind the scenes while our clinic is closed to make sure that all of your ICBC, WorkSafe BC and private claims are all being processed, and liaising with ICBC and WorkSafe as needed to extend treatment blocks which may end during our down time.

We are currently in the process of calling our patients to reschedule appointments, so don’t worry if you haven’t heard from us yet – we haven’t forgotten about you!

Again, we thank you for your understanding in this challenging time. We will keep you updated on the status of our clinic as the days and weeks unfold, and urge everyone to practice social distancing and keep updated on the current health advice from the Canadian government and health departments.

Looking forwards to seeing you all again on March 31st.

Best regards,

Chris Stokes,
Clinic Director and Registered Physiotherapist – March 17th, 2020