Physiotherapists are primary healthcare professionals who are involved with the diagnosis and treatment of injury and disease. We combine in-depth knowledge of the body and how it works with specialized hands-on clinical skills to help people lead healthier, more active lives with less pain and disability.

All of our physiotherapists are certified and in good standing with the College of Physical Therapists of BC, and have each taken extensive continued education courses in the diagnosis and treatment of musculoskeletal conditions. Everyday, we help people in Penticton like you recover from injury or illness and reach their full potential.


Chris Stokes
Registered Physiotherapist
Ashley Reddy
Registered Physiotherapist
Nicholas Kmet
Registered Physiotherapist


Physiotherapy is a fantastic treatment option for people of all ages and abilities. Our aim is to get you back to doing what you love the most, to regain and maintain your independence, and to stop you having to take pain killers. 

Most commonly in our clinic we treat people suffering from low back pain, shoulder and neck pain, knee pain and office workers with conditions stemming from their prolonged sitting at a desk.

Other common conditions we treat in the clinic include:

  • Degeneration of joints
  • Osteoarthritis
  • Rotator cuff tears or irritations
  • Plantar fasciitis
  • Tennis & Golfer’s elbow
  • Sports injuries
  • Patellofemoral pain & knee pain
  • Recovery from ankle sprains
  • Trochanteric bursitis
  • Whiplash after a car accident
  • Stroke rehabilitation
  • Headaches and migraines
  • Shoulder dislocations
  • Postural problems
  • Slipped or bulging discs
  • Sciatica
  • Tendonitis
  • Repetitive strain injuries
  • Carpal tunnel syndrome
  • Fibromyalgia
  • Achilles tendonitis
  • Iliotibial band syndrome
  • Shin splints
  • Frozen Shoulder
  • Temporomandibular (TMJ)/ jaw pain and conditions
  • Recovery of movement after surgery or a broken bone


As physiotherapists are primary healthcare professionals, no doctor’s referral is needed to seek our services (excluding ICBC and WorkSafe BC Claims). There are several ways to book an appointment with one of our physiotherapists, including the following:

Book an appointment with our online booking system.

Give us a call and speak with Callen, our office manager.

Come in and say hi at our Ellis Street location!

Will my insurance plan cover my physiotherapy visit?

Most major insurance plans offer coverage for physiotherapy.

We are able to direct bill the following providers in our clinic:

  • Pacific Blue Cross
  • Great West Life
  • Manulife
  • Sunlife
  • Greenshield
  • Desjardins
  • Johnson Group
  • IA Financial Group
  • Chamber of Commerce
  • Maximum Benefit
  • Manion
  • Group Health
  • Group Source
  • First Canadian Insurance Corporation
  • ICBC
  • WorkSafe BC


Dear friends,

As you will be aware, we are in the middle of a public health emergency due to the ongoing coronavirus/ COVID-19 pandemic. Following strong recommendations from both the College of Physical Therapists of British Columbia and the Canadian Physiotherapy Association in the last 24 hours, we have made the difficult decision to close our clinic until March 31st 2020. We believe that this is the ethically and socially responsible action to help ‘flatten the curve’ of the virus. We are trying to do our part to help take the pressure off the already overloaded Penticton Regional Hospital by preventing further spread.

Please note, we have NOT had any confirmed cases of COVID-19 in our clinic. You can still book appointments with us for March 31st & onward, either on the phone at 250-493-1152 or on our online booking portal, located at the top of each of our webpages.

We understand that this may be an inconvenience, but we hope you can understand our decision in this unprecedented time. We will be working behind the scenes while our clinic is closed to make sure that all of your ICBC, WorkSafe BC and private claims are all being processed, and liaising with ICBC and WorkSafe as needed to extend treatment blocks which may end during our down time.

We are currently in the process of calling our patients to reschedule appointments, so don’t worry if you haven’t heard from us yet – we haven’t forgotten about you!

Again, we thank you for your understanding in this challenging time. We will keep you updated on the status of our clinic as the days and weeks unfold, and urge everyone to practice social distancing and keep updated on the current health advice from the Canadian government and health departments.

Looking forwards to seeing you all again on March 31st.

Best regards,

Chris Stokes,
Clinic Director and Registered Physiotherapist – March 17th, 2020